Trained agents for the way your industry answers
Our agents don't just take calls — they understand your services, your terminology, and your rules.
Warm, confidential patient answering
From dental practices to specialty clinics, our agents handle patient calls with the same warmth your front desk would — while collecting the exact information your EMR needs.
- Strict confidentiality on every patient interaction
- After-hours triage and on-call escalation for emergencies
- Integrates with common practice-management & EMR systems
Confidential new-client intake, 24/7
Prospective clients call when they're in trouble — often after 5 PM. Our agents perform your conflict check, capture the intake, and route qualified leads directly to your paralegal or attorney on call.
- Custom conflict check & intake questionnaire
- Confidential handling with encrypted message delivery
- Integrates with Clio, MyCase, PracticePanther, and Filevine
Never let a hot lead go cold
Real estate leads don't wait for business hours. Our team qualifies incoming buyer, seller, and rental inquiries, books showings, and hands off warm leads while you're still at your last showing.
- Lead qualification with your custom questions
- Live showing bookings synced with your MLS calendar
- Integrates with Follow Up Boss, kvCORE, Chime, and more
Emergency dispatch that gets techs on the road
HVAC, plumbing, electrical, roofing, and locksmiths — when the pipe bursts at 2 AM, our agents triage, escalate, and dispatch until the on-call tech confirms.
- Multi-tier on-call escalation with confirmed acknowledgement
- Service ticket creation directly in your FSM software
- Integrates with ServiceTitan, Housecall Pro, Jobber, and FieldEdge
Tenant support without the 3 AM headache
Maintenance requests, lockouts, and after-hours emergencies handled by real agents who follow your maintenance-vs-emergency rules to the letter.
- Emergency vs routine ticket routing by your rules
- Direct integration with AppFolio, Buildium, and Yardi
- Vendor dispatch and tenant follow-up
Order support that keeps carts full
Never let a checkout question kill a $200 order. Our agents help with orders, returns, and status inquiries so your customers never bounce to a competitor.
- Order status, tracking, and return authorization
- Shopify, WooCommerce, BigCommerce, Magento integrations
- PCI-DSS compliant for phone orders
Tier-1 phone support without hiring
Free your engineers from routine password resets, billing questions, and status inquiries. Our agents triage and route only what needs escalation.
- Custom knowledge base & runbook training
- Zendesk, Freshdesk, Intercom, Jira integrations
- Escalate only what matters — keep dev focus intact
Every estimate request captured
Contractors, consultants, and specialty pros — capture every quote request and route it to the estimator in seconds, not hours.
- Detailed intake for scope, timeline, and budget
- Direct hand-off to your estimating team
- Site visit scheduling on the same call
